Getting Support
If you need assistance when applying for leave, please review our guidance pages on requesting leave and expenses and/or the Study Leave Policy.
You may also wish to contact your Programme Office (Primary Care) or local Study Leave Co-ordinator (Foundation/Secondary Care), who are usually based in your local Education Centre. Depending on your query, you may need to contact an NHS England East Midlands team. A list of all Study Leave Coordinators, relevant NHS England teams and their contact details is available at the bottom of this page.
We also have new guidance available on the NHS Learning Hub, specifically about study leave in the East Midlands and Accent Leave Manager.
If you're unsure who to contact with your query, please check the below FAQs.
For any queries about Accent Course Manager (seperate to Leave Manager), please email:
- Secondary Care: england.futureworkforce@nhs.net
- GP and Public Health: england.pccschools.midlands@nhs.net
- Dental: england.dwd.midlands@nhs.net
Placements are all managed by our Programmes Team; please contact the team on the appropriate address below:
- For resident doctors in Foundation programmes: england.foundationprogrammes.em@nhs.net
- For resident doctors in General Practice programmes: england.gpprogrammes.em@nhs.net
- For all other resident doctors on Midlands training programmes: england.secondarycareprogrammes.midlands@nhs.net
Remember that expenses are not processed automatically by Accent Leave Manager; you will need to submit these through the appropriate reimbursement process.
Please contact the Study Leave Coordinator or GP Programme Office first.
Postgraduate learner details are primarily managed by our Programmes Team; please contact the team on the appropriate address below:
- For resident doctors in Foundation programmes: england.foundationprogrammes.em@nhs.net
- For resident doctors in General Practice programmes: england.gpprogrammes.em@nhs.net
- For all other resident doctors on Midlands training programmes: england.secondarycareprogrammes.midlands@nhs.net
Please note that your contact email and Accent Leave Manager login are linked; if your contact email is updated, this will also update your Accent Leave Manager login email.
You can request your login details from the Accent homepage at any time: go to https://accent.hicom.co.uk/Portal/Live/Web/ and click on ‘Forgotten password’ – type in the email address that you have registered with NHS England (the address held on the Trainee Information System, TIS) and click Send reset password link. Your login credentials will then be emailed to you from NoReply@hicom.co.uk - you may need to check your junk/spam folder as your email provider may filter the email.
If you do not receive login credentials, email england.studyleave.em@nhs.net with your first name, surname, GMC/GDC number and preferred email address. Please put "Login Request” in the subject.